If you’ve recently utilized the ACP service or a combination of ACP and Lifeline, we ask you to take a moment to carefully read this blog for crucial information related to the ACP conclusion. We appreciate your understanding!

Why and when will ACP be ended? 

According to the latest announcement from the Federal Communication Commission (FCC) the ACP will be winded down soon due to lack of funding. Here’s some important points that you need to know: 

  • New enrollments for the ACP will be frozen starting from February 8, 2024
  • Without additional funding, ACP pays its full benefit only until April 30, 2024, with a partial benefit in May. However, AirTalk Wireless will provide you with your full-service plan in May regardless of the level of the ACP benefit. This means May will be the last month to receive the ACP benefit.
  • If you’re already enrolled in ACP, you’ll continue to get the discount on your internet service until the program ends completely. 

What should I do to keep my phone service after ACP end? 

Still being concerned about losing your phone number and services after the ACP ceases entirely. Here’s how to keep your phone services active. 

If you’re currently using ACP, here are your alternative solutions to help you find affordable internet access: 

Apply for Lifeline with AirTalk Wireless  

When ACP is concluded, you can still apply for Lifeline with AirTalk Wireless! We are the only wireless provider offering this option so be sure to stay up to date with the ACP program and apply for Lifeline through AirTalk. 

  • $0/mo to enjoy unlimited voice, text, and 4.5GB of data 
  • Need more? For only $10/mo to get unlimited voice, text, and 10GB of data 

Apply for AirVoice Prepaid Plan

Not qualified for Lifeline? No problem. Check out our AirVoice Wireless deeply discounted monthly plans. As the parent company of AirTalk, your current connection can be ported to AirVoice with no extra action required. AirVoice Wireless brings you a premium wireless service with the most affordable pricing on the market.  

  • Start from $10/mo and offer Unlimited calling and texting, 1GB of data (with higher data options available) 
  • Sign up for a month of service and get the second month FREE! 

Please note that by the time ACP ends if you haven’t chosen a new plan yet, your service will be suspended. To stay connected, let’s find a plan that perfectly suits your needs and lifestyle! 

For our current ACP/Lifeline combo subscribers 

Rest assured that Lifeline benefits are still accessible. AirTalk Wireless is authorized to provide Lifeline services in over 50 states. You’ll still be able to keep your connection with Lifeline service when ACP is discontinued, ensures the continuity of all your benefits and nationwide coverage. This is what separates us from our competitors. After the ACP ends, your Lifeline service remains active at $0/mo to enjoy unlimited voice, text, and 4.5GB of data, and requires no additional steps on your end.

Otherwise, if you’d like to upgrade your plan, you can easily do so at a very affordable price.

Attention Lifeline only customers – there’s good news! Lifeline will continue without any impact, so there’s no need to worry.

Moreover, transferring to AirTalk Wireless is still possible with full benefits as always. If you currently take advantage of the Affordable Connectivity Program through another service provider, why not switch to AirTalk Wireless today? Maximize your benefits with our combo plan to enjoy ACP benefits such as getting a free smartphone & extra monthly phone service! 

Stay with AirTalk and enjoy these benefits!

We understand that the news of the ACP wind-down may cause some confusion, and making a hasty decision to switch out might be tempting. But hold on – stay with AirTalk Wireless and continue to enjoy our amazing features that you won’t find anywhere else

  • High-quality phones from iconic brands like Apple and Samsung 
  • Pre-order your favorite smartphones, including the latest iPhone… 
  • Unlimited International Calling to 80+ countries, including Canada & Mexico 
  • 5G+ High-Speed Internet 
  • 24/7 multilingual customer support 
  • Loyalty Program with enticing rewards like extra data and cashback 
  • Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming Soon) 
  • The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later   
  • No Contract, No Monthly Bills 

You wouldn’t want to miss out on all these benefits. So stay tuned; AirTalk is always here foryou! 

Questions you may have

I am currently enrolled in ACP, what will happen to my service?

Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.

Can I still enroll for AirTalk at this time?

Due to the enrollment shut down on February 7th 2024, according to the FCC, AirTalk Wireless will not be accepting new applicants after this date. For more information, please visit the FCC website.

What causes transfer out?

  • Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.  
  • Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider. 
  • If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
    • Sign the transfer agreement right away to avoid interruption to service 
    • Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent. 

How to prevent future unauthorized transfer out? 

  • AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com) 
  • When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk 
  • If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
    • Sign the transfer agreement right away to avoid interruption to service 
    • Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.  

Risks if you transfer out  

  • You can lose your ACP benefits 
  • We might NOT be able to Transfer you back into AirTalk Wireless 
  • You will lose your service benefits (unlimited talk, reduce data monthly allowance) 
  • You will lose your mobile phone number and we will not be able to recover it. 

Easy Transition to Prepaid options with AirVoice Wireless

  • Unbeatable Pricing 
    We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. 
  • Nationwide Coverage 
    Securely connect to the nation’s fastest and most reliable network. Let’s check the coverage in your area. 
  • eSIM 
    You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device.

Let’s keep in touch with us!

Wanna keep in touch with all things AirTalk Wireless? Follow us on Facebook, Instagram, X or our monthly blog to stay up to date on our latest device drops, promotions and offers, so you don’t miss a beat!  

If you have any questions, you can submit an email ticket through our online platform at https://airtalkwireless.com/contact or utilize our Live Chat service at https://direct.lc.chat/10969352/.

1,249 Comments

        • Chris sharpe Reply

          Excited about my new service and phone hope it goes well and the delivery is fast

          • AirTalk Wireless

            Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.

        • Paula puckett Reply

          Can I get free phone service tonight if I have my own phone and N old Sims card or what is Esims

          • AirTalk Wireless

            Firstly, it is essential to verify your eligibility for the program. You can do so by visiting this link: https://airtalkwireless.com/qualify. Once you have confirmed your eligibility, you may proceed with the application process. To apply online, please visit https://airtalkwireless.com/apply. You will need to enter your zip code to initiate the process. Subsequently, please follow the provided steps to complete your application.

      • Artel miller Reply

        That’s what just happened to me, I received an email that read I had transfer to another provider, but in all actuality I did not transfer out, I want to stay with air talk wireless, which is why I filled out there online application in the first place smh..

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • Mary Bishop Reply

      I have my phone because I have Medicaid I don’t have home Internet does that mean I’ma lifeline customer not ACP. I’ma confused about what steps I need to take.

      • AirTalk Wireless Reply

        To purchase an upgraded phone, you may contact our agents via our hotline number: +1 (855) 924-7825.
        Our service hours are as follows:
        Monday – Friday: 8:00 a.m. – 8:00 p.m. CST
        Saturday: 10:00 a.m. – 7:00 p.m. CST
        Please note that due to high call volumes, there may be a waiting period before you can speak with an agent. We appreciate your patience and assure you that we will assist you as soon as possible.

        Alternatively, you can order an upgrade device online. Simply log into your account at https://airtalkwireless.com/account. Once logged in, you can view our wide range of devices available for purchase. Navigate to the “Shop” section, scroll down, and click on “Upgrade Phone!”. Thank you and have a pleasant day!

    • Dana Castillo Reply

      I’ve already been approved. I just need device and service

      • AirTalk Wireless Reply

        Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

      • I have the acp and lifeline what do I need to do to keep my lifeline

        • AirTalk Wireless Reply

          You can contact the Lifeline support to check your Lifeline benefit. Please Call the Lifeline Support Center for assistance at (800) 234-9473 or e-mail them at LifelineSupport@usac.org 7 days a week, from 9:00 a.m. to 9:00 p.m. ET

          • Patricia Puckett

            Is the trade in program up and running? I’ve been with airtalk over 6 months and I’ve used the heck out of my phone and would love to trade it!! Please let me know if possible

          • AirTalk Wireless

            Hi, if you had a phone from us, you can not trade it. However, If you would like to have a specific phone model with a great price, you will see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and go to shop, scroll down and click on “Upgrade Phone!”

          • Tammy Maynard

            I have ACP and lifeline with airtalk wireless what do I need to do to keep my plan?

          • AirTalk Wireless

            Even if the ACP program is winding down, your Lifeline service with us will continue without any interruption.

        • Chris sharpe Reply

          Excited about my new service and phone hope it goes well and the deliveyry is fast

          • AirTalk Wireless

            Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.

      • Jean juste Reply

        Please resend me u p s tracking number again i still doing receive my phone service please check in this matter soon as possible thank you in advance
        Sincerely jjuste

        • AirTalk Wireless Reply

          Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.

      • Jorge luis Reply

        Keep my phone on,I’ve never had a complaint regarding this service. (Even though I didn’t have service on some places) It was still a great affordability company for those whom really needed it. I am one of those people whom needs it.
        Please keep my phone on.

        • AirTalk Wireless Reply

          Without additional funding, the ACP will only provide its full benefit until April 30, 2024, and a partial benefit in May. However, AirTalk Wireless will offer customers the complete service plan in May, regardless of the level of ACP benefit.  We encourage you to opt for the Lifeline service so that we can attempt to maintain your current plan until we receive the final notice from the government.

  1. Cindy Huerta Reply

    I transferred from Truconnect to you
    Airtalk Wireless using trucconnect phone#
    (562)328-9358.
    I think that’s my problem. I sent all required documents and received them today. What is my next step?

    • Cindy Huerta Reply

      Yesterday you sent me a email cuz I want to upgrade my phone. The other one is wAy too small. I cannot seem to get quite there yet . Can you help

  2. So I just received my new Samsung S9 +and I am trying to figure out how do I use my old phone number on my new air talk wireless Samsung phone That I just received

    • AirTalk Wireless Reply

      We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!

      • I would like to tell you that your service has saved me in so many ways I am appreciative and wish this company to stay in business forever

        • AirTalk Wireless Reply

          Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

  3. Jeffrey Woodall Reply

    Check to see what all I can get from Airtalkwireless as fare as can I upgrade to a tablet and if so. How? Thanks Jeffrey Woodall

  4. Yvonne Davis Reply

    . I was approved for ACP & Lifeline. What is going to happen when the ACP funds stop? How do we prevent Service to nterruptions.

    • AirTalk Wireless Reply

      We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

      When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

      Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
      If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

  5. Yvonne Davis Reply

    I m ant to write, how do I prevent phone service interruptions

    • AirTalk Wireless Reply

      We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

      When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

      Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
      If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

      • Jordan McCafferty Reply

        Thank u so much for your services! I’m so grateful for the Nokia c300 I received from u guys for FREE! Absolutely love my phone. It’s quality n hasn’t broke after being dropped to concrete three times, not even a scratch! Very satisfied customer

        • AirTalk Wireless Reply

          Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

    • Regina Ross Reply

      My Sim card is PUK locked. I don’t no how I did it. I only have so many tries to unlock it. And yes, I’d like to try the airtalk and esim. But how can I get into my phone

      • AirTalk Wireless Reply

        We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!

    • Chris sharpe Reply

      Thanks for your help with this deal and speedy approval I hope I receive my phone fast and it’s the right one have a blessed day friend

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

      • Chris Jordan Reply

        I got the new phone but I can call any one only messages why is that

        • AirTalk Wireless Reply

          We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!

    • Artel miller Reply

      I most definitely want to stay with air talk wireless, if that wasn’t the case, I wouldn’t have signed there online application. Please believe it if it you see it saying that I transferred my services to another provider because surely it was not me who transferred out.. smh

      • AirTalk Wireless Reply

        To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly.

    • AirTalk Wireless Reply

      Please visit AirVoice Wireless at https://www.airvoicewireless.com/ to select your favorite plan.  In details, click “Add to Cart”, choose your favorite device and follow the instructions to complete your order. If you need any further assistance, please send us a direct message to get the fastest support!

  6. Thank you . AirTalk is awesome even though I didn’t get the first 2 phones I picked they still sent me a COOL NOKIA… MANY THANKS!!!!

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

    • AirTalk Wireless Reply

      Please log in to your account by accessing the link: https://airtalkwireless.com/account, click on Shop and choose the Tablet option, the system will show you the existing customer price then you can choose the tablet/ iPad that you would like to purchase. (The system will show you this option if you’re eligible).

  7. Taquana sanders Reply

    Hello how can I get into touch with some about switch my number too another IPhone

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

  8. Jessica Ulibarri Reply

    Thank you airtalk I finally got internet.I was ready to transfer because of this situation.I barely reported it yesterday and today it’s working just great.I love your response,as quick as it was.I definitely going to stay with airtalk.thank you again,keep up your great service.I give you a 5 star

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

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