If you’ve recently utilized the ACP service or a combination of ACP and Lifeline, we ask you to take a moment to carefully read this blog for crucial information related to the ACP conclusion. We appreciate your understanding!
Why and when will ACP be ended?
According to the latest announcement from the Federal Communication Commission (FCC) the ACP will be winded down soon due to lack of funding. Here’s some important points that you need to know:
- New enrollments for the ACP will be frozen starting from February 8, 2024.
- Without additional funding, ACP pays its full benefit only until April 30, 2024, with a partial benefit in May. However, AirTalk Wireless will provide you with your full-service plan in May regardless of the level of the ACP benefit. This means May will be the last month to receive the ACP benefit.
- If you’re already enrolled in ACP, you’ll continue to get the discount on your internet service until the program ends completely.
What should I do to keep my phone service after ACP end?
Still being concerned about losing your phone number and services after the ACP ceases entirely. Here’s how to keep your phone services active.
If you’re currently using ACP, here are your alternative solutions to help you find affordable internet access:
Apply for Lifeline with AirTalk Wireless
When ACP is concluded, you can still apply for Lifeline with AirTalk Wireless! We are the only wireless provider offering this option so be sure to stay up to date with the ACP program and apply for Lifeline through AirTalk.
- $0/mo to enjoy unlimited voice, text, and 4.5GB of data
- Need more? For only $10/mo to get unlimited voice, text, and 10GB of data
Apply for AirVoice Prepaid Plan
Not qualified for Lifeline? No problem. Check out our AirVoice Wireless deeply discounted monthly plans. As the parent company of AirTalk, your current connection can be ported to AirVoice with no extra action required. AirVoice Wireless brings you a premium wireless service with the most affordable pricing on the market.
- Start from $10/mo and offer Unlimited calling and texting, 1GB of data (with higher data options available)
- Sign up for a month of service and get the second month FREE!
Please note that by the time ACP ends if you haven’t chosen a new plan yet, your service will be suspended. To stay connected, let’s find a plan that perfectly suits your needs and lifestyle!
For our current ACP/Lifeline combo subscribers
Rest assured that Lifeline benefits are still accessible. AirTalk Wireless is authorized to provide Lifeline services in over 50 states. You’ll still be able to keep your connection with Lifeline service when ACP is discontinued, ensures the continuity of all your benefits and nationwide coverage. This is what separates us from our competitors. After the ACP ends, your Lifeline service remains active at $0/mo to enjoy unlimited voice, text, and 4.5GB of data, and requires no additional steps on your end.
Otherwise, if you’d like to upgrade your plan, you can easily do so at a very affordable price.
Attention Lifeline only customers – there’s good news! Lifeline will continue without any impact, so there’s no need to worry.
Moreover, transferring to AirTalk Wireless is still possible with full benefits as always. If you currently take advantage of the Affordable Connectivity Program through another service provider, why not switch to AirTalk Wireless today? Maximize your benefits with our combo plan to enjoy ACP benefits such as getting a free smartphone & extra monthly phone service!
Stay with AirTalk and enjoy these benefits!
We understand that the news of the ACP wind-down may cause some confusion, and making a hasty decision to switch out might be tempting. But hold on – stay with AirTalk Wireless and continue to enjoy our amazing features that you won’t find anywhere else:
- High-quality phones from iconic brands like Apple and Samsung
- Pre-order your favorite smartphones, including the latest iPhone…
- Unlimited International Calling to 80+ countries, including Canada & Mexico
- 5G+ High-Speed Internet
- 24/7 multilingual customer support
- Loyalty Program with enticing rewards like extra data and cashback
- Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming Soon)
- The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later
- No Contract, No Monthly Bills
You wouldn’t want to miss out on all these benefits. So stay tuned; AirTalk is always here for you!
Questions you may have
I am currently enrolled in ACP, what will happen to my service?
Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.
Can I still enroll for AirTalk at this time?
Due to the enrollment shut down on February 7th 2024, according to the FCC, AirTalk Wireless will not be accepting new applicants after this date. For more information, please visit the FCC website.
What causes transfer out?
- Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
- Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: ACPSupport@usac.org
How to prevent future unauthorized transfer out?
- AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com)
- When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: ACPSupport@usac.org
Risks if you transfer out
- You can lose your ACP benefits
- We might NOT be able to Transfer you back into AirTalk Wireless
- You will lose your service benefits (unlimited talk, reduce data monthly allowance)
- You will lose your mobile phone number and we will not be able to recover it.
Easy Transition to Prepaid options with AirVoice Wireless
- Unbeatable Pricing
We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. - Nationwide Coverage
Securely connect to the nation’s fastest and most reliable network. Let’s check the coverage in your area. - eSIM
You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device.
Let’s keep in touch with us!
Wanna keep in touch with all things AirTalk Wireless? Follow us on Facebook, Instagram, X or our monthly blog to stay up to date on our latest device drops, promotions and offers, so you don’t miss a beat!
If you have any questions, you can submit an email ticket through our online platform at https://airtalkwireless.com/contact or utilize our Live Chat service at https://direct.lc.chat/10969352/.
1,211 Comments
Keep my service on please
Got a tablet that I want to hook up to how do I do that
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Excited about my new service and phone hope it goes well and the delivery is fast
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
Love the unlimited talk a text …
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I have the acp and lifeline what do I need to do to keep my lifeline
You can contact the Lifeline support to check your Lifeline benefit. Please Call the Lifeline Support Center for assistance at (800) 234-9473 or e-mail them at LifelineSupport@usac.org 7 days a week, from 9:00 a.m. to 9:00 p.m. ET
Is the trade in program up and running? I’ve been with airtalk over 6 months and I’ve used the heck out of my phone and would love to trade it!! Please let me know if possible
Hi, if you had a phone from us, you can not trade it. However, If you would like to have a specific phone model with a great price, you will see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and go to shop, scroll down and click on “Upgrade Phone!”
I have ACP and lifeline with airtalk wireless what do I need to do to keep my plan?
Even if the ACP program is winding down, your Lifeline service with us will continue without any interruption.
Excited about my new service and phone hope it goes well and the deliveyry is fast
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
I transferred from Truconnect to you
Airtalk Wireless using trucconnect phone#
(562)328-9358.
I think that’s my problem. I sent all required documents and received them today. What is my next step?
How can I switch my acp to l lifeline
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Yesterday you sent me a email cuz I want to upgrade my phone. The other one is wAy too small. I cannot seem to get quite there yet . Can you help
So I just received my new Samsung S9 +and I am trying to figure out how do I use my old phone number on my new air talk wireless Samsung phone That I just received
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I would like to tell you that your service has saved me in so many ways I am appreciative and wish this company to stay in business forever
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
Check to see what all I can get from Airtalkwireless as fare as can I upgrade to a tablet and if so. How? Thanks Jeffrey Woodall
If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
. I was approved for ACP & Lifeline. What is going to happen when the ACP funds stop? How do we prevent Service to nterruptions.
We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service
When ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I m ant to write, how do I prevent phone service interruptions
We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service
When ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
My Sim card is PUK locked. I don’t no how I did it. I only have so many tries to unlock it. And yes, I’d like to try the airtalk and esim. But how can I get into my phone
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Thanks for your help with this deal and speedy approval I hope I receive my phone fast and it’s the right one have a blessed day friend
Love my service
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I got the new phone but I can call any one only messages why is that
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
AIRVOICE SOUNDS GOOD TOO.
Please visit AirVoice Wireless at https://www.airvoicewireless.com/ to select your favorite plan. In details, click “Add to Cart”, choose your favorite device and follow the instructions to complete your order. If you need any further assistance, please send us a direct message to get the fastest support!
Thank you . AirTalk is awesome even though I didn’t get the first 2 phones I picked they still sent me a COOL NOKIA… MANY THANKS!!!!
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I can’t login to your app
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I’m trying to get a tablet how do I get one
Please log in to your account by accessing the link: https://airtalkwireless.com/account, click on Shop and choose the Tablet option, the system will show you the existing customer price then you can choose the tablet/ iPad that you would like to purchase. (The system will show you this option if you’re eligible).
Hello how can I get into touch with some about switch my number too another IPhone
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Love my service
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
Thank you airtalk I finally got internet.I was ready to transfer because of this situation.I barely reported it yesterday and today it’s working just great.I love your response,as quick as it was.I definitely going to stay with airtalk.thank you again,keep up your great service.I give you a 5 star
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!