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🌐AirTalk by AirVoice Retail Store at TX-249 |
🏢 13433 TX-249 Suite 1 Houston, TX 77086 📲 (855) 526-0928 ⏰ Open at 9:00 a.m. – 6:00 p.m Monday – Friday |
🌐AirTalk by AirVoice Retail Store at HongKong City Mall |
🏢 11205 Bellaire Blvd Houston, TX 77072 📲 (832) 490-5451 ⏰ Open at 10:00 am – 6:00 pm Monday – Friday |
🌐AirTalk Retail Store at Teletron Luxury LifeStyle |
🏢 11750 Bellaire Blvd Houston, TX 77072 📲 (346) 229-7090 ⏰ Open at 10:00 am – 7:00 pm Monday – Sunday |
50 Comments
Why do I keep getting responses saying I got a new prescriber
I’m trying to get a phone through airtalk wireless. It told me I had an incomplete application and gave me the choice to start where I left off so I did. When i tried to complete the application and submit it it told me I wasn’t because it’s only for new customers. I have never had airtalk wireless. I tried to get it before but I never finished the application as it told me and I have never received a phone from airtalk wireless. So I’m wondering what I can do to change this. I really want to switch to Airtalk wireless, any help will be greatly appreciated
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
What do I need to do to get a phone with service I have done your Application and it said that y’all have received it and that was it no response no phone it’s been 3weeks I don’t know what to say about it
I have airtalk wireless but can never get in touch with anyone my tablet came damaged and I have no phone because the screen went out tried getting in touch with someone but it never happened now I have no phone no tablet bit but I have there service doest do me any good when you have no phone and I payed the fee for a tablet that I couldn’t use
Hi my name is Brandi wise and I am having problems switching everything over to airtalkwireless and getting a free phone and keeping the free service.
If you’re currently enrolled in our Lifeline plan, your service will continue uninterrupted and free of charge even after the ACP winding down. You can visit https://airtalkwireless.com/account to verify the status of your Lifeline plan.
I would like for you to let me receive a tracking number for my phone when you mail it to me, because phones have been stolen out my mail box
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Why can’t I find out the status of my application
You can check the status of your application at https://apply.airtalkwireless.com/enroll/check-status. Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof documentation needs to be reconfirmed.
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
It isn’t letting. Me use my login I changed my password and have no access to that email how do I login and view anything to find out what my username is
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
I was approved for the phone. How do I get the free tablet? Would like to have that also thank you.
We only offer tablets to ACP customers. Since the ACP program has ended, we no longer provide the tablet option.
Want to transfer n get a new phone and a new tablet n better service all around me..
Absolutely, you can switch to AirTalk and receive your FREE device and FREE monthly service. To make the switch, please click here https://airtalkwireless.com/apply
It’s keeps saying my address is a business but it’s my house can I pick it up at the store our what do I do
Thank you for reaching out to AirTalk Wireless. Package delivery is restricted to residential addresses in accordance with our policies. Ensure you do not use a business or PO Box address. If your residential address is incorrectly identified as a business, contact your local USPS or call 1-800-ASK-USPS® (1-800-275-8777) to register your address. After registration, please reapply on our website at https://airtalkwireless.com/apply. Thank you for your cooperation.
I need to order a sim card by updating my billing address but am having trouble following the prompts
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I have airtalk wireless but can never get in touch with anyone my tablet came damaged and I have no phone because the screen went out tried getting in touch with someone but it never happened now I have no phone no tablet bit but I have there service doest do me any good when you have no phone and I payed the fee for a tablet that I couldn’t use
It still says user not found but it’s right bc I saved it to my google so it’s synced
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I don’t understand how this program works
Firstly, it is essential to verify your eligibility for the program. You can do so by visiting this link: https://airtalkwireless.com/qualify. Once you have confirmed your eligibility, you may proceed with the application process. To apply online, please visit https://airtalkwireless.com/apply. You will need to enter your zip code to initiate the process. Subsequently, please follow the provided steps to complete your application.
Ok so I just read about the ACP program ending this month. Am I correct that I also read that although I currently have service with you, I need to reapply for Lifeline through you and I can get a free device and keep my service or upgrade my device?
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Me parece muy bien me gustaría un color azul
¡Gracias por su interés en AirTalk Wireless! Esperamos que considere cambiar sus beneficios Lifeline y ACP a nosotros, donde nuestros clientes no solo reciben un servicio mensual GRATUITO sino también un teléfono inteligente GRATUITO. Para registrarse en línea, visítenos en https://airtalkwireless.com/apply.
I trying to apply and it’s not letting me complete my application
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Hi I’m unemployed & I receive snap benefits & am inquiring of a free phone,
Please advise, thank you…
Firstly, it is essential to verify your eligibility for the program. You can do so by visiting this link: https://airtalkwireless.com/qualify. Once you have confirmed your eligibility, you may proceed with the application process. To apply online, please visit https://airtalkwireless.com/apply. You will need to enter your zip code to initiate the process. Subsequently, please follow the provided steps to complete your application.
Thank you and I can’t wait to get my new phone and my own phone number to. Thank you so much and I should be getting it WHEN???
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
It says approved does that mean I get my phone soon how long will it take
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
Thank you so much for the update
DEAR CUSTOMER SERVICE REPRESENTATIVES,
TBH I JUST APPLIED TODAY (BUT PAYED FOR EXPRESS SHIPPING SO MAYBE I’LL HAVE MY OWN TOPIC SOON ENOUGH!)…
I’VE JUST BEEN READING THROUGH YOUR MATERIAL (I’M KINDA GEEKED ABOUT A NEW PHONE & SERVICE) BUT I’D BE UNWORTHY OF SUCH GREAT CUSTOMER SERVICE IF I DON’T TAKE THIS MOMENT TO SAY… WOW (HANDS CLAPPING VIGOROUSLY) YOUR TEAM OF CSR AGENTS ARE HARDCORE SERVANTS OF KNOWLEDGE & THEIR SPIRIT IS INSPIRING!
SERIOUSLY KEEP UP THE GREAT WORK!
BE WELL & STAY SAFE OUT THERE.
WITH LOVE & RESPECT,
YOUR NEWEST CUSTOMER (NAME OMITTED, BUT INCLUDED ABOVE w/ MY EMAIL ADDRESS AVAILABLE FOR FURTHER COMMUNICATION IF YOU SO CHOOSE!).
Thank you for your support and for sharing your positive experience with everyone. We appreciate you being our customer and hope you are enjoying your device.😊
I have been approved for the ACP and the Lifeline Programs and I’m not sure if you guys took my payment, but I never got my iPad plz help me?
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Well I couldn’t have said any of it unless it were true! Keep up the good work. I’m sure I’ll love the service.
Be well & stay safe,
THIS GUY (Name omitted but left above for your use as needed!).