The Affordable Connectivity Program (ACP) is set to wind down soon according to the recent notification from the FCC as new ACP enrollments were frozen completely on February 8, 2024. Without additional funding, this program is expected to end in April 2024, marking this as the final full month to receive your free ACP phone service. Further details on the exact end date and undiscounted rate to maintain your service will be provided later.
It is important to note that if you transfer out now, it could result in you losing your previous advantages and loyalty points. Stay tuned and keep reading this blog for more information.
What should I do now?
Check out our AirVoice Wireless deeply discounted monthly plans. As the parent company of AirTalk, your current connection can be ported to AirVoice with no extra action required. AirVoice Wireless brings you a premium wireless service with the most affordable pricing on the market.
Our prepaid plans start at just $10 per month and offer Unlimited calling and texting, 1GB of data (with higher data options available). Plus, sign up for a month of service and get the next month FREE! Sign up now!
Please note that if you haven’t chosen a new plan yet, your service will be suspended. To stay connected, let’s find a plan that perfectly suits your needs and lifestyle!
Let’s stay with AirTalk Wireless to enjoy many attractive features!
- High-quality phones from iconic brands like Apple, Samsung, Google, LG, etc…
- Unlimited International Calling to 80+ Countries including Canada & Mexico
- 5G+ High-Speed Internet
- 24/7 multilingual customer support (English, Spanish, Vietnamese, etc…)
- Loyalty Programs with enticing rewards like extra data and cashback (Coming soon)
- Trade-in Programs for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming soon)
- The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later
- No Contract, No Monthly Bills
You wouldn’t want to miss all these benefits!
So stay tuned; AirTalk and AirVoice are always there for you!
Questions you might have
What is happening with ACP?
Due to the decrease in funding from Congress, the FCC anticipates that the current funding for the ACP program is projected to run out at the end of April 2024.
I am currently enrolled in ACP, what will happen to my service?
Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.
Can I still enroll for AirTalk at this time?
Due to the enrollment shut down on February 7th, according to the FCC, AirTalk Wireless will not be accepting new applicants after this date. For more information, please visit the FCC website.
What causes Transfer Out?
- Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
- Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: ACPSupport@usac.org
How To Prevent Future Unauthorized Transfer Out
- AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com)
- When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: ACPSupport@usac.org
Risks if you Transfer Out
- You can lose your ACP benefits
- We might NOT be able to Transfer you back into AirTalk Wireless
- You will lose your service benefits (unlimited talk, reduce data monthly allowance)
- You will lose your mobile phone number and we will not be able to recover it.
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148 Comments
I thought I have already applied and registered
Thank you for reaching out to AirTalk Wireless. You may contact us via our hotline number: +1 (855) 924-7825
Available time
Monday – Friday: 8:00 a.m. – 8:00 p.m. CST
Saturday: 10:00 a.m. – 7:00 p.m. CST
You can submit an email ticket with us online at https://airtalkwireless.com/contact or Live Chat at https://direct.lc.chat/10969352/
We will gladly assist you further!
My service is great and being disabled is bad enough. Having my phone makes me feel safe. Losing this is like taking away my safety and their are so many people who can’t afford expensive and are so grateful for what we have. If there is still some humanity left , don’t take our service away. Why not just, grandfather those already that have the service and do not take anyone new.
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I’m trying to activate my phone that I received in the mail today buy dialing 611 and it’s not activating … please help
We are sorry to hear that you are experiencing issues with your device and hope you will give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Do I get a phone. Or has time ran out.
According to the latest information from the Federal Communication Commission (FCC), starting February 8th, 2024, new enrollments in the ACP will be frozen until further notice. However, if you’re currently using ACP, you can transfer your Lifeline and ACP benefits to us where our customers not only receive FREE monthly service but also a FREE smartphone. To make a switch, please visit us at https://airtalkwireless.com/apply.
Do I get I free phone?
Firstly, it is essential to verify your eligibility for the program. You can do so by visiting this link: https://airtalkwireless.com/qualify. Once you have confirmed your eligibility, you may proceed with the application process. To apply online, please visit https://airtalkwireless.com/apply. You will need to enter your zip code to initiate the process. Subsequently, please follow the provided steps to complete your application.
Id like to continue my service with yall its helping me alot to stay in contact with my family
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I don’t have the phone, nor the service, but there is an account in my name, what am I supposed to do about that?
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I just received AirTalk
Just the day before they stopped taking new applications.
Will I be ok?
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I’m currently trying to switch over my service to air talk and buy a phone with you guys but I keep getting tripped up with everything from the address to the unit or the trailer number could someone please contact me in regard to the order I’m trying to place thank you
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
What do I need to do because the program is ending to not interrupt my service with air talk
We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service
When ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I really need my service it helps me so much
Thank you for reaching out to AirTalk Wireless. You may contact us via our hotline number: +1 (855) 924-7825
Available time
Monday – Friday: 8:00 a.m. – 8:00 p.m. CST
Saturday: 10:00 a.m. – 7:00 p.m. CST
You can submit an email ticket with us online at https://airtalkwireless.com/contact or Live Chat at https://direct.lc.chat/10969352/
We will gladly assist you further!
Why can’t I make calls? Everytime I try to make calls it jus hangs up
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Is it possible to just transfer programs under the EBB and lifeline benefits?
Absolutely, you can switch your ACP/Lifeline benefit to AirTalk and receive your FREE device and FREE monthly service. To make the switch, please click here https://airtalkwireless.com/apply
I’m on SSI with low Income hope the ACP stays on we all as people really need the help thanks for the service u have provided for millions.
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
It says I have to apply to Life line to keep my free service I am disabled with heart problems I need this service
We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service
When ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
Do I ha to register again really
You can continue to enjoy our free service as long as you remain eligible for the benefit. To ensure your eligibility, USAC will verify your qualifications annually. If USAC is unable to confirm your eligibility, they will send you a letter requesting recertification.
I’m trying to sign up right now
You can qualify for the ACP program through participation in the same government programs as Lifeline such as SNAP, Medicaid, SSI, Federal Public Housing Assistance, Veterans Survivors Pension Benefits Fund and more. Additionally, you may be eligible if your household income is at or below 200% of the federal poverty level. You must opt-in to participate in this program. To learn more about this program and to see if you qualify, visit https://airtalkwireless.com/apply
Why can’t I make calls? Everytime I try to make calls it jus hangs up
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
What happens to my phone
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I want to keep my service please
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I’m currently enrolled in the ACP Program as of this moment. I would absolutely definitely appreciate it if I could possibly please keep my current service active through your Program (AirTalk/AirVoice) simply because I’m not financially stable enough to be able to provide myself with Service such as the Services in being provided with through AirTalk. It would mean more to me than I could ever possibly explain, express, exhibit, and or portray to you in any way in every imaginable aspect believe that because it’s beyond the truth. Anyways, I appreciate you for your time and services and am grateful and thankful seriously. Thank You.
Sincerely,
Phillip Patrick Vernon McAuley
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I’m do not know , why my phone have been disconnected and when it should be back on again, thank you goddess you and your family
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
What are the plans
Please click on the link to see detailed information about our plans: https://airtalkwireless.com/plans
I’m in a nursing facility and have ACP, if and when the ACP is halted will I be able to inroll in the Lifeline service?????
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I’m trying to sign up right now
Firstly, it is essential to verify your eligibility for the program. You can do so by visiting this link: https://airtalkwireless.com/qualify. Once you have confirmed your eligibility, you may proceed with the application process. To apply online, please visit https://airtalkwireless.com/apply. You will need to enter your zip code to initiate the process. Subsequently, please follow the provided steps to complete your application.
How do I find out if I’m enrolled in Acp or lifeline, because I’m enrolled with one or another and have Airtalk wireless.
To check if you enrolled ACP/Lifeline or not, please contact the ACP Support Center at (877) 384-2575 or email them at ACPSupport@usac.org. They are available seven days a week from 9:00 a.m. to 9:00 p.m. ET.
Additionally, you can also reach out to the Lifeline Support Center by calling (800) 234-9473 or emailing them at LifelineSupport@usac.org. They operate seven days a week from 9:00 a.m. to 9:00 p.m. ET.
I received notice that my service was going to be cut off ,I had instructions to follow to keep my service .I did as told . Is my service okay now?
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I want to keep my Air talk Plan
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I don’t really understand acp benefits, my data is really so how do I upgrade too a different plan or whatever?
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
All these different companies confuse me
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
Can’t call or send text
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
My service is off I can’t cut it back on
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I picked the option for the new tablet and payed the $10.01 but I don’t know what kind of tablet it is. What kind is it?
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!