The Affordable Connectivity Program (ACP) is set to wind down soon according to the recent notification from the FCC as new ACP enrollments were frozen completely on February 8, 2024.ACP pays its full benefit only until April 30, 2024, with a partial benefit in May. AirTalk Wireless will provide you with your full-service plan in May regardless of the level of the ACP benefit. You also can opt out of your AirTalk service at any time.
Keep calm, Lifeline benefits are still available!
There is no need to hurry and cancel your current ACP/Lifeline Combo Plan, as Lifeline benefits are still available. AirTalk Wireless is authorized to provide Lifeline services in over 50 states. Once ACP is discontinued, you’ll still be able to keep your connection with your Lifeline service without any additional steps on your end. This is what separates us from our competitors.
- Start at $0/mo to enjoy unlimited voice, text, and 4.5GB of data.
- Need more? For only $10/mo to get unlimited voice, text, and 10GB of data/mo.
It is important to note that if you transfer now it could result in you losing your previous advantages and loyalty points.
Let’s stay with AirTalk Wireless to enjoy many attractive features!
- High-quality phones from iconic brands like Apple, Samsung, Google, LG …
- Unlimited International Calling to 80+ Countries including Canada & Mexico
- 5G+ High-Speed Internet
- 24/7 multilingual customer support (English, Spanish, Vietnamese, etc…)
- Loyalty Program with enticing rewards like extra data and cashback (Coming soon)
- Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming soon)
- The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later
- No Contract, No Monthly Bills
If you have any questions, please contact our customer service center at (855) 924-7825. AirTalk Wireless is ready to assist you!
Questions you may have
What is happening with ACP?
Due to the decrease in funding from Congress, the FCC anticipates that the current funding for the ACP program is projected to run out at the end of April 2024.
What causes transfer out?
- Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
- Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: ACPSupport@usac.org
How to prevent future unauthorized transfer out ?
- AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com)
- When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
- Phone number: (877) 384-2575
- Email: ACPSupport@usac.org
Risks if you transfer out
- You can lose your ACP benefits
- We might NOT be able to Transfer you back into AirTalk Wireless
- You will lose your service benefits (unlimited talk, reduce data monthly allowance)
- You will lose your mobile phone number and we will not be able to recover it.
359 Comments
Why isn’t my internet working
My service was MYSTERIOUSLY transferred out and within a few weeks I was reinstated. This yet, after several calls to customer service and proof I did not authorize it.
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I signed for I pad also please send it.
Let us check if for you! Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and have a pleasant day!
I downloaded airtalk app on why can’t I sign in
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
Can’t download
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
What do I need to do to continue to keep my lifeline with Airtalk.I’m disable and unabled to afforded phone service I need this very much. I have Ssdi and Medicaid .
If you’re currently enrolled in our Lifeline plan, your service will continue uninterrupted and free of charge even after the ACP winding down. You can visit https://airtalkwireless.com/account to verify the status of your Lifeline plan.