How Do I Maintain My ACP Phone Service When It Winds Down?

The Affordable Connectivity Program (ACP) is set to wind down soon according to the recent notification from the FCC as new ACP enrollments were frozen completely on February 8, 2024. Without additional funding, this program is expected to end in April 2024, marking this as the final full month to receive your free ACP phone service. Further details on the exact end date and undiscounted rate to maintain your service will be provided later. 

It is important to note that if you transfer out now, it could result in you losing your previous advantages and loyalty points. Stay tuned and keep reading this blog for more information. 

How to keep your phone services active?

Apply for Lifeline program with AirTalk Wireless

AirTalk has compliances in over 38 states of America. Even when ACP shut down, you’ll still be able to keep your connection with Lifeline service. It is not something any other service provider out there can do. Get a new discounted plan with Lifeline as an exclusive offer for you: 

  • $0/mo to enjoy unlimited voice, text, and 4.5GB of data 
  • Need more? For only $10/mo to get unlimited voice, text, and 10GB of data 

To ensure you don’t lose connection, apply today! 

Apply for an AirVoice Wireless Prepaid plan

Not qualified for Lifeline? No problem. Check out our AirVoice Wireless deeply discounted monthly plans. As the parent company of AirTalk, your current connection can be ported to AirVoice with no extra action required. AirVoice Wireless brings you a premium wireless service with the most affordable pricing on the market.  

Our prepaid plans start at just $10 per month and offer Unlimited calling and texting, 1GB of data (with higher data options available). Plus, sign up for a month of service and get the anext month FREE! Sign up now! 

How Do I Maintain My ACP Phone Service When It Winds Down?

Please note that by the time ACP ends if you haven’t chosen a new plan yet, your service will be suspended. To stay connected, let’s find a plan that perfectly suits your needs and lifestyle! 

Let’s stay with AirTalk Wireless to enjoy many attractive features!

How Do I Maintain My ACP Phone Service When It Winds Down?
  • High-quality phones from iconic brands like Apple, Samsung, Google, LG, … 
  • Unlimited International Calling to 80+ Countries including Canada & Mexico 
  • 5G+ High-Speed Internet  
  • 24/7 multilingual customer support (English, Spanish, Vietnamese, …)
  • Quarterly Programs with enticing rewards like extra data and cashback (Coming soon)
  • Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming soon)
  • The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later   
  • No Contract, No Monthly Bills   

Stay tuned; AirTalk and AirVoice are always there for you! 

Questions you may have

What is happening with ACP?

Due to the decrease in funding from Congress, the FCC anticipates that the current funding for the ACP program is projected to run out at the end of April 2024.

I am currently enrolled in ACP, what will happen to my service?

Customers will start to receive notices from AirTalk Wireless about the end of the ACP program. This information will include updates, timing of the end of the program and the impact of loss of the benefit.

What causes transfer out?

  • Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.  
  • Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider. 
  • If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
    • Sign the transfer agreement right away to avoid interruption to service 
    • Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent. 

How to prevent future unauthorized transfer out?

  • AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com) 
  • When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk 
  • If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
    • Sign the transfer agreement right away to avoid interruption to service 
    • Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.  
      • Phone number: (877) 384-2575
      • Email: ACPSupport@usac.org 

Risks if you transfer out 

  • You can lose your ACP benefits 
  • We might NOT be able to Transfer you back into AirTalk Wireless 
  • You will lose your service benefits (unlimited talk, reduce data monthly allowance) 
  • You will lose your mobile phone number and we will not be able to recover it.

Easy transition to prepaid options with AirVoice Wireless  

  • Unbeatable Pricing 
    We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. 
  • Nationwide Coverage 
    Securely connect to the nation’s fastest and most reliable network. Let’s check the coverage in your area. 
  • eSIM
    You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device. 

70 Comments

        • AirTalk Wireless Reply

          We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

          When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

          Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
          If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

      • Billie standberry Reply

        I’m on a fixed income and need my phone at 00 dollars thanks

        • AirTalk Wireless Reply

          Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly service but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.

        • AirTalk Wireless Reply

          We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

          When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

          Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
          If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

      • Jeffrey Coley Reply

        Hello I can’t locate or remember my username. How do I find it? I reset the password, but I can’t remember the username.

        • AirTalk Wireless Reply

          Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.

          For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.

      • Mary flores Reply

        I have air talk wireless, am looking to continue with this company dont want to be transferred any where else

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

      • AirTalk Wireless Reply

        We are so sorry to hear about your situation. To order a replacement device you will see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and going to ‘Shop’, scrolling down, and clicking on “Upgrade Phone!”.

    • AirTalk Wireless Reply

      We recommend reaching out to ACP to close your ACP application. Following the closure of your ACP application, please visit https://www.lifelinesupport.org/ to confirm your eligibility for Lifeline. Upon successful qualification, you should receive an email confirmation containing an application ID that begins with a ‘Q’, for example, Q00000-00000.

      Once you obtain this application number, you need submit a new application with COMBO plan on our website for the Lifeline benefit. The system will recognize if you have an account with us. You need to choose to upgrade their plan to COMBO if desired.

  1. Zulianna speltz Reply

    Hi I was wondering do you guys offer free replacement phones? I don’t have any extra money to pay for a phone at the moment, my phone is starting to mess up because I’ve dropped it a few times. My phone has been glitching.

  2. Sherry Wilson Reply

    I’ve had an issue with Google servers and services. I can’t access anything Google on my phone since I’ve got it.

  3. They been really good too me and the they sent me a really nice phone.. thank you!!!!

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends! If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

  4. Roger Pacheco Reply

    I recently had gotten a phone through the
    Airtalk company I really like product I wish
    To see if I would be able to qualify for one of the free note books or tablets.

    • AirTalk Wireless Reply

      Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends! T To order tablet, please log in to your account by accessing the link: https://airtalkwireless.com/account, click on Shop and choose the Tablet option, the system will show you the existing customer price then you can choose the tablet/ iPad that you would like to purchase. (The system will show you this option if you’re eligible).

  5. Brittany fuller Reply

    Can I get a replacement for my iPhone for free? The battery don’t last longer than a few hours. I don’t have any money to purchase another one . Can u help me out? Thanks

    • AirTalk Wireless Reply

      If you’re our existing customer, you can order a specific phone model with a great price from us by logging in to your account at https://airtalkwireless.com/account, navigate to the shop, scroll down, and click “Upgrade Phone!”.

    • Tracy R. Smith Reply

      I already have air talk ,, what do I half to do to keep my free service???

      • AirTalk Wireless Reply

        We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

        When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

        Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
        If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

  6. Dottie najjar Reply

    I believe I already have air talk wireless do I need to do anything to keep it when the app ends or do I do nothing and still keep it I live the phone I have and can’t afford to lose it or pay for it thank you

    • AirTalk Wireless Reply

      We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

      When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

      Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
      If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

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