We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in May 2024. Here at AirTalk Wireless, we want to assure you there’s still a way to stay connected and save! This is your final opportunity to transfer your ACP benefit to AirTalk Wireless. By doing so before its final month, you can seamlessly continue receiving the valuable discounts you rely on.
But that’s not all! When you choose AirTalk, you’ll unlock exclusive benefits on top of your ACP savings. We offer plans and features you won’t find anywhere else, ensuring you get the most out of your wireless experience.
Wondering why transferring your ACP benefit to AirTalk Wireless is the smart move? If you do, you’ll receive:
- Continued Savings: Maintain your current service and keep your monthly bills affordable.
- Exclusive AirTalk Advantages: Enjoy additional perks and features available only to AirTalk customers.
- Seamless Transition: We make transferring your benefit easy and hassle-free.
How can I keep my free phone service after the Affordable Connectivity Program (ACP) ends?
Stay connected! Lifeline, a government program, helps you stay in touch. AirTalk Wireless is one of the few nationwide providers offering both ACP and Lifeline. We’re authorized in over 38 states! Seamlessly switch to our Free Lifeline plan when ACP ends for uninterrupted service. Get unlimited voice, text, and 4.5 GB of data – all for just $0/month!
Not Qualified for Lifeline? Let’s explore our AirVoice Prepaid plans!
Get premium wireless without the hassle! As the parent company of AirTalk, AirVoice brings you unbeatable prices on premium plans. Keep your existing number? No sweat! We make transferring your number to AirVoice quick and easy. Our Prepaid Plans with Data start as low as $9.17/month and include Unlimited calling & texting and 1 GB of data (with more data options available). Sign up today!
Advantages of staying connected with AirTalk and the benefits of being an AirVoice customer:
- High-quality phones from iconic brands like Apple, Samsung, Google, LG, and more!
- Unlimited International Calling to over 80+ Countries including Canada & Mexico
- 5G+ High-Speed Internet
- Free Wi-Fi Calling
- Multilingual customer support
- Loyalty & Trade-in Programs with enticing rewards like extra data, cashback, and upgrades to your device after 6 months
- The Power of Affirm – Buy Now, Pay Later
- No Contracts and No Hidden Fees
You don’t want to miss out on these amazing benefits! Now is the time to sign up with AirTalk Wireless or AirVoice Wireless today!
716 Comments
I don’t remember my username
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
I can’t upload my proof
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I don’t know my username or my password
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
I’ve had your services for 2 are 3 weeks and for some reason randomly my phone will not make any phone calls I can still text on it but I can’t make any phone calls and my data is way less than you guys said I was getting and everytime I try to log into your app it always says my user name is wrong are it says u don’t recognize me as a costumer can you please help me get these problems fixed. My phone number is 507-730-7554
I have been trying switch to airtalk since this morning. It’s now 146pm & I’m close to going with a different company
It won’t move past the last line and I don’t know how to get it unfrozen. It’s saying my electronic signature doesn’t match but it does.
For the e-signature, please make sure you enter your full name as suggested in capitalized letters and remove any extra blank space before or after your full name. In short, you should re-write your name the same as with the suggestion below the signature box in capital letters.Example: [FIRST(space)LAST]
I would like to keep my service
If you’re currently enrolled in our Lifeline plan, your service will continue uninterrupted and free of charge even after the ACP winding down. You can visit https://airtalkwireless.com/account to verify the status of your Lifeline plan.
I don’t know my username or my enrollment ID. All I can provide is my email, my social and my password obviously and my home address they sent my phone to so how do I get into my account to figure out how to get my service working since I received my phone and new SIM card…..
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I’m happy with service
I’m having problems in getting status of my application
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
How do I set up my username and password ..
If I had a username I don’t remember it and the password
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
I can’t remember my username
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
My phone was lost
We are so sorry to hear about your situation. To order a replacement device you will see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and going to ‘Shop’, scrolling down, and clicking on “Upgrade Phone!”.
I am very excited on receiving my new phone and new benefits from Air talk yay 😀
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
Where do I get my username from
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
Thank you
Did my application get approved?
You can check the status of your application at https://apply.airtalkwireless.com/enroll/check-status. Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof documentation needs to be reconfirmed.
Great, but when should I receive the phone?
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
I dont remember my username please help me
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
can find my phone.I do believe someone stole it
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Can’t find or remember my user name
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Why will the site not take my address?
On the address part of the application, put only the street number and name and a drop down menu will allow you to select the address. If you have an apartment number there will be another box on the right-hand side to put Apt number in. Due to our policies, package delivery is restricted to residential addresses. To proceed with your application, you may utilize the residential address of a friend or relative. This address will also be used for shipping your order.
To sign-up online please visit us at https://airtalkwireless.com/apply.
Lost Sim card for this phone. How can I change the number from my Air talk to a different one. This says it is an international number.
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Well I was super excited when I saw air talk had Samsung s9 for a free smart phone through acp and so I jumped on it and I’ve had your service now for 2 weeks and it’s been a hasel 2times now my phone will not be able to make any out going calls and every time I try to log into the damn app with my email and pass word it says it’s wrong are els I don’t have SEVIS through you guys why the hell is this happening?
Make sure you have acp and lifeline and you will be fine and will have service
Thank you for your support!
Wonderful,easy and better service with the extra benifit. The transfer smoot!
Thanks
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I desperately need help I put my application in and put the wrong birthday so now it kicked me out and rejected my application please help me so I can get another one put in before it runs out
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Would like to know how I receive tablet. I have phone and service. Thank you.
Please log in to your account by accessing the link: https://airtalkwireless.com/account, click on Shop and choose the Tablet option, the system will show you the existing customer price then you can choose the tablet/ iPad that you would like to purchase. (The system will show you this option if you’re eligible).
I need my tracking number
Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
I’d like to keep and retain and renew my service
We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service
When ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I love the service that I get and the free phone.
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
It wont let me download my identity proof
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Hello there Am I going to get the phone
You can check the status of your application and order at https://apply.airtalkwireless.com/enroll/check-status.
Would love to get an iPhone 8 Plus how can I upgrade? I’m still waiting for my iPhone 7 and just got approved, but I would rather have an iPhone 8 plus
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Everytime I try to apply it says I have an application in and then when I go to check my application, it states there isn’t an application. Can we please get this corrected and get a plan for me? Thank you!
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
How do I find my username?
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
How can i get a tablet to
Please log in to your account by accessing the link: https://airtalkwireless.com/account, click on Shop and choose the Tablet option, the system will show you the existing customer price then you can choose the tablet/ iPad that you would like to purchase. (The system will show you this option if you’re eligible).
It won’t accept my signature when it asks for it.. to match it.. an I can’t complete my application
For the e-signature, please make sure you enter your full name as suggested in capitalized letters and remove any extra blank space before or after your full name. In short, you should re-write your name the same as with the suggestion below the signature box in capital letters.Example: [FIRST(space)LAST]
I keep getting asked for my id # but I dont know what it is
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Hi, what is my username and password? Airtalk? Or try setup one.
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance.
Someone stole my phone
We are so sorry to hear about your situation. To order a replacement device you will see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and going to ‘Shop’, scrolling down, and clicking on “Upgrade Phone!”.