In today’s digitally connected world, our phone numbers have become more than just a means of communication. They’re often linked to important accounts like banking, social media, and more. This makes them a prime target for fraudsters who use a variety of tactics to hijack your number. One dangerous scam is called an “unauthorized transfer out” or “port-out scam” where criminals fraudulently transfer your number to another carrier.
The consequences of falling victim to this can be serious. It can mean losing access to your phone service, having your accounts hacked, and even identity theft. That’s why it’s crucial to secure your wireless account.
Keeping reading this blog to learn more practical tips and advice to safeguard your phone number and your digital identity.
What causes Transfer Out?
- Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
- Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service.
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
Phone number: (877) 384-2575
Email: ACPSupport@usac.org
How To Prevent Future Unauthorized Transfer Out
- AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com)
- When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service.
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
Phone number: (877) 384-2575
Email: ACPSupport@usac.org
Risks If You Transfer Out
- You can lose your ACP benefits and previous loyalty point
- We might NOT be able to Transfer you back into AirTalk Wireless
- You will lose your service benefits (unlimited talk, reduce data monthly allowance)
- You will lose your mobile phone number and we will not be able to recover it.
Easy Transition to Prepaid options with AirTalk Wireless
- Unbeatable Pricing
We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. - Nationwide Coverage
Securely connect to the nation’s fastest and most reliable network. Let’s check the coverage in your area. - eSIM
You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device
Why Stay with AirTalk: (benefits and perks)
With the selected plan you already receive these perks:
- High-quality phones at a discounted price from iconic brands like Apple, Samsung, Google, LG, etc…
- Enjoy FREE Nationwide Coverage Unlimited Talk and Text
- FREE 5G+ High-Speed Data
- Unlimited International Calling to 80+ Countries including Canada & Mexico
- Loyalty Quarterly Reward Program with enticing rewards like extra data and cashback (Learn more here)
- Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming Soon)
- Multilingual Customer Service Support (English, Spanish, Vietnamese, etc…)
- The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later
- No Monthly Bills
612 Comments
Do not allow my acp/lifeline/benefits/phone number transferred out to any other provider. Thank you.
Amanda Estepp
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I didn’t transfer out
I did not transfer out this has happened to me several times now and I have not transfered this time or previously. I don’t know how this keeps happening.
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Please don’t transfer me r my benefits out..I would like to keep them..Tysvm!
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I want to stay with airtalk service thanks
Without additional funding, the ACP will only provide its full benefit until April 30, 2024, and a partial benefit in May. However, AirTalk Wireless will offer customers the complete service plan in May, regardless of the level of ACP benefit. We encourage you to opt for the Lifeline service so that we can attempt to maintain your current plan until we receive the final notice from the government.
Says my iPhone unavailable I need help
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Hello I didn’t ask for a transfer out
I been waiting for my phone to be delivered to me so what is going on? Please can someone please help me be able to get my phone because I really do need it please and thank you
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I never opted out of agreement with airtalk wireless,nor have i opted out of any other phone service provider agreement,yet every month my service is cut off and I’m without a way to keep appointments and to stay in touch with family.i have enjoyed airtalk wireless services and have no reason to want to discontinue partnership with airtalk wireless.please continue my service with air talk wireless and contact me first if this problem happens again ……..thank you for your time and service and i apologize for any inconvenience that this missunderstanding may have caused fer you,i appreciate your time and services ……..thank you
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Do not allow my acp/lifeline/benefits/phone number transferred out to any other provider. Thank you.
Jennifer Garcia
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly.
I don’t want to make any changes I want to keep airwwalk as my current carrier
Without additional funding, the ACP will only provide its full benefit until April 30, 2024, and a partial benefit in May. However, AirTalk Wireless will offer customers the complete service plan in May, regardless of the level of ACP benefit. We encourage you to opt for the Lifeline service so that we can attempt to maintain your current plan until we receive the final notice from the government.
How do I track my phone
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
Please don’t transfer me out I would like to be confident that I will stay with airtalk wireless the company’s great, the customer service is Top Notch and I really don’t want to lose my service. I will tell my friends and family about air Talk Wireless and hopefully we will continue to be a customer.
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I do not want my benefits transfered out to another provider I am sticking with airtalk wireless.
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I would like to stay with aìrtalk wireless.
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your phone and FREE service.
Hi no I would like to stay with airtalk wireless
Without additional funding, the ACP will only provide its full benefit until April 30, 2024, and a partial benefit in May. However, AirTalk Wireless will offer customers the complete service plan in May, regardless of the level of ACP benefit. We encourage you to opt for the Lifeline service so that we can attempt to maintain your current plan until we receive the final notice from the government.
I want to stay with airwalk
Please don’t cancel out and talkservice I like it it is a good service and I need to know I did not ask for a transfer nor do I want one thank you
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Please do not transfer my phone number or anything else to another provider. Thank you , Mena Morris
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I do not want to go with any other company other than air talk wireless, please do not cancel my service, I want to keep my acp with you, I didn’t ask to transfer my acp ,so just keep moving with my application, thank you so much, Donna blevins
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Sure hope I can still have your business
Thank you for choosing AirTalk Wireless. Please notify us if you have any questions or concerns!
Do not transfer my service to any other company! Thanku, Frank Ricketts
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I do not want to transfer my airtalk wireless account..I like my service with airtalk
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I do not want to transfer out.
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
My phonr been stolen what do i do
We are so sorry to hear about your situation. To order a replacement device you will see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and going to ‘Shop’, scrolling down, and clicking on “Upgrade Phone!”.
Let me know if I’m safe or not, from my acp benifits getting switched to another company, I want to stay with air talk,
Thank you
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I’m happy with airtalk wireless not transferring out. Staying at airtalk wireless
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
I don’t want transfer out
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
.y phone was stolen I have trying to figure out how to have it replaced but I couldn’t find a contact number
Please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Cool
Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly service but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.
It is so cool
Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly service but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.
Y do they try to transfer u out when u never requested it? I would like to stay with airtalk please
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I still use my phone airtalk now