In today’s digitally connected world, our phone numbers have become more than just a means of communication. They’re often linked to important accounts like banking, social media, and more. This makes them a prime target for fraudsters who use a variety of tactics to hijack your number. One dangerous scam is called an “unauthorized transfer out” or “port-out scam” where criminals fraudulently transfer your number to another carrier.

The consequences of falling victim to this can be serious. It can mean losing access to your phone service, having your accounts hacked, and even identity theft. That’s why it’s crucial to secure your wireless account.

Keeping reading this blog to learn more practical tips and advice to safeguard your phone number and your digital identity.

What causes Transfer Out?

  • Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.  
  • Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider. 
  • If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this: 
  1. Sign the transfer agreement right away to avoid interruption to service.
  2. Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent. 

Phone number: (877) 384-2575

Email: ACPSupport@usac.org 

How To Prevent Future Unauthorized Transfer Out

  • AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com) 
  • When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk 
  • If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
  1. Sign the transfer agreement right away to avoid interruption to service.
  2. Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.  

Phone number: (877) 384-2575

Email: ACPSupport@usac.org 

Risks If You Transfer Out 

  • You can lose your ACP benefits and previous loyalty point
  • We might NOT be able to Transfer you back into AirTalk Wireless 
  • You will lose your service benefits (unlimited talk, reduce data monthly allowance) 
  • You will lose your mobile phone number and we will not be able to recover it. 

Easy Transition to Prepaid options with AirTalk Wireless

  • Unbeatable Pricing 
    We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. 
  • Nationwide Coverage 
    Securely connect to the nation’s fastest and most reliable network. Let’s check the coverage in your area. 
  • eSIM
    You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device 

Why Stay with AirTalk: (benefits and perks)

With the selected plan you already receive these perks: 

  • High-quality phones at a discounted price from iconic brands like Apple, Samsung, Google, LG, etc…
  • Enjoy FREE Nationwide Coverage Unlimited Talk and Text 
  • FREE 5G+ High-Speed Data 
  • Unlimited International Calling to 80+ Countries including Canada & Mexico 
  • Loyalty Quarterly Reward Program with enticing rewards like extra data and cashback (Learn more here
  • Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming Soon
  • Multilingual Customer Service Support (English, Spanish, Vietnamese, etc…) 
  • The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later  
  • No Monthly Bills  

612 Comments

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

        • Leslie armitage Reply

          I don’t want transferred out of air talk I want to keep air talk wireless

          • AirTalk Wireless

            To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

          • Gary Gammon

            I did not authorize a transfer of my service

          • AirTalk Wireless

            To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

          • AirTalk Wireless

            We understand the concern surrounding the Affordable Connectivity Program (ACP) ending in April 2024. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/transfer-to-airtalk-wireless-to-keep-your-free-phone-service 

            When ACP stops completely to avoid losing your current phone number there are some steps you can take. 

            Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you. 
            If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.

          • AirTalk Wireless

            Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

          • AirTalk Wireless

            Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!

          • AirTalk Wireless

            To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

          • AirTalk Wireless

            To determine where your benefits can be transferred and maintain AirTalk as your exclusive provider, we recommend reaching out to the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. This support center operates seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is fully equipped to promptly address your concerns.

      • Brenda Sierra Reply

        I want the a Tablet and the cellphone to pleases tank you
        And My name is Brenda Sierra

        • AirTalk Wireless Reply

          We would love to have you as our valued customer and encourage you to apply now! To apply online please visit https://airtalkwireless.com/apply and enter your zip code and email address to get started. Then follow the steps to complete your application.

          Thank you for reaching out. If you have any other questions, please feel free to let us know! Have a wonderful day!

      • Lisa Tucker Reply

        Please don’t transfer me from airtalk I didn’t transfer nothing I like airtalk

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • Gilbert Stonerock Reply

      I absolutely do not want to transfer out with you guys i want to stay with you guys thank you

      • Sharon Hilliard Reply

        I don’t want to transfer out. I want to keep this phone company.
        Thank you

        • AirTalk Wireless Reply

          To determine where your benefits can be transferred and maintain AirTalk as your exclusive provider, we recommend reaching out to the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. This support center operates seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is fully equipped to promptly address your concerns.

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

      • AirTalk Wireless Reply

        To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

          • AirTalk Wireless

            To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

      • AirTalk Wireless Reply

        To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • Gerald salamatin Reply

      I don’t want to be transfered out! I want to keep my airtalk service!

      • AirTalk Wireless Reply

        To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • Bobby Berry Reply

      I didn’t authorize anyone to take me off of the service I don’t know how I got turned in like that so please keep me on in your services

      • AirTalk Wireless Reply

        To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

      • AirTalk Wireless Reply

        To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

        • AirTalk Wireless Reply

          To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • AirTalk Wireless Reply

      Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly service but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.

    • Robert Read Reply

      I did not authorize qlink wireless to change my service from airtalk to qlink . Stop this now I am happy with my service and do not authorize the change

      • AirTalk Wireless Reply

        To and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

  1. Casey Gomez Reply

    I did not transfer my acp! Please turn it back on, on airtalkwireless?

    • AirTalk Wireless Reply

      We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!

    • AirTalk Wireless Reply

      Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

  2. Please don’t transfer me out..I would like to stay with airtalk airvoice..when do I get my internet data back

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

  3. Charles Roubideaux Reply

    can you please email me the status of my application..n my login information…when will I know anything about the process?

  4. Stephanie Berdon Reply

    I’d like to keep my AirTalk account. I do not know my userID, enrollment number. I don’t how to login. Please help, also my phone was recently stolen & I’d like to order one. But can I order an Apple 13 ProMax? I received a postcard & it said I could order a phone for 75% discounted. I don’t know if I read it correctly. But I still want an Apple 13 ProMax. I like Apple rather than a Samsung. Can you please assist me.
    Thank You

  5. Tami busterud Reply

    Please,I DONT want to be transferred out of AIRTALK wireless…thank you,sincerely Tami busterud.

    • AirTalk Wireless Reply

      To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!

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