In today’s digitally connected world, our phone numbers have become more than just a means of communication. They’re often linked to important accounts like banking, social media, and more. This makes them a prime target for fraudsters who use a variety of tactics to hijack your number. One dangerous scam is called an “unauthorized transfer out” or “port-out scam” where criminals fraudulently transfer your number to another carrier.
The consequences of falling victim to this can be serious. It can mean losing access to your phone service, having your accounts hacked, and even identity theft. That’s why it’s crucial to secure your wireless account.
Keeping reading this blog to learn more practical tips and advice to safeguard your phone number and your digital identity.
What causes Transfer Out?
- Benefit is limited to one per household. Meaning that it cannot be used for both home internet and phone service, or multiple people cannot all sign up for the same benefit at the same address.
- Registering or applying with multiple providers simultaneously may result in your benefits being transferred from one provider to another. It is advisable to register with one provider at a time and wait for a response before attempting to apply with a different provider.
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service.
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
Phone number: (877) 384-2575
Email: ACPSupport@usac.org
How To Prevent Future Unauthorized Transfer Out
- AirTalk Wireless does not employ field agents outside of our store locations. Store Locator (airtalkwireless.com)
- When presented with an offer for a free phone/service be aware of what you are signing up for and who you are signing up with as this could affect your service with Airtalk
- If you receive a notice from AirTalk stating your benefit was transferred out and you did not authorize this:
- Sign the transfer agreement right away to avoid interruption to service.
- Contact the ACP support center and report that your benefit was moved to an unknown provider without your consent.
Phone number: (877) 384-2575
Email: ACPSupport@usac.org
Risks If You Transfer Out
- You can lose your ACP benefits and previous loyalty point
- We might NOT be able to Transfer you back into AirTalk Wireless
- You will lose your service benefits (unlimited talk, reduce data monthly allowance)
- You will lose your mobile phone number and we will not be able to recover it.
Easy Transition to Prepaid options with AirTalk Wireless
- Unbeatable Pricing
We believe reliable service should be accessible to everyone, which is why we provide affordable plans with all budgets in mind. Plans start at as low as $7/month. - Nationwide Coverage
Securely connect to the nation’s fastest and most reliable network. Let’s check the coverage in your area. - eSIM
You can activate your Airvoice Wireless account and enjoy our free service in minutes without a physical SIM card, all you need is an eSIM and a compatible device
Why Stay with AirTalk: (benefits and perks)
With the selected plan you already receive these perks:
- High-quality phones at a discounted price from iconic brands like Apple, Samsung, Google, LG, etc…
- Enjoy FREE Nationwide Coverage Unlimited Talk and Text
- FREE 5G+ High-Speed Data
- Unlimited International Calling to 80+ Countries including Canada & Mexico
- Loyalty Quarterly Reward Program with enticing rewards like extra data and cashback (Learn more here)
- Trade-in Program for loyal customers, allowing you to trade your old phone for a new one after just 6 months with no extra cost (Coming Soon)
- Multilingual Customer Service Support (English, Spanish, Vietnamese, etc…)
- The Power of Affirm, is Now in Your Wallet, Buy Now, Pay later
- No Monthly Bills
644 Comments
Hi why dont send me another iphone this phone says iphone unavaible what do i need to do to get working again
My name is Brandy Lee Nichols please don’t transfer me out thank you I enjoy your phone service and would like to continue using your phone service and would greatly appreciate it if you continued with my service thank you
What is this
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Im still waiting on my tracking number so I can find out were it is and when the hell I’m getting it now I don’t have any service
Thank you for being an Airtalk Wireless customer! Once your order is approved your device will ship within 7-14 business days. You will also receive an email confirmation and tracking number so that you can easily follow along with your device’s delivery! To check on the status of your order you can also login to your account at https://apply.airtalkwireless.com/enroll/check-status and enter the same email address and zip code you used while applying.
I’m a member how do I keep my lifeline and acp combo plan
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
My name is Elizabeth Skinner please don’t transfer me out. I just got your service on 03/06/2024. There has been a mistake somewhere. Thanks
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Hi my name is brian schmidt i received a notice saying im getting transferred out?? Well i would like to stay with airtalk i havent even received my smart phone yet. I also did not authorize the tranfer out to another provider! Can you please fix this and make sure im with airtalk still. Thank u so much i appreciate it
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I want to keep yall do not transfer me out for anything I like yall servers and phones
While it is true that the ACP program will be winding down soon, there is no need to worry. Your service will continue uninterrupted until an official end date is announced. For additional information, please visit https://blog.airtalkwireless.com/acp-program/acp-wind-down-how-to-keep-your-phone-service.
However, when ACP stops completely to avoid losing your current phone number there are some steps you can take.
Apply for the Lifeline program with AirTalk Wireless. The Lifeline program through AirTalk will still provide you with the same great service at no cost to you.
If you’re not qualified for Lifeline, allow us to introduce you to Airvoice Wireless. As the parent company of Airtalk, Airvoice brings you a premium wireless service with plans starting at $10/month.
I did not tranfer out
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I was just wondering when my service will start? So I get a cell phone mailed to me?
Would like to stay with air talk need phone please that I can work
To avoid unintended service provider changes, kindly refrain from applying with other service providers. Once the service is transferred, we lack authorization to directly address the issue.
To maintain AirTalk as your exclusive provider, please contact the ACP Support Center at (877) 384-2575 or ACPSupport@usac.org. For assistance, please call us at +1 (855) 924-7825 or submit a ticket at https://airtalkwireless.com/contact. We are here to help!
Do not transfer my # out please
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I’ve needed my phone replaced for several months and never received one and my service has been transferred out a couple times.
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Please don’t transfer me out my other service is off
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
My I phone 7 plus the battery stays dead all the time I have too keep it plugged in 24 7 I’m not sure if everyone has this problem but that’s the only thing that makes me want too switch too another company
Don’t transfer my benefits I didn’t authorize a transfer
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Please don’t transfer me out
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Hi my name is danisha walker, I need my iPhone because I got a tablet from q link and the tablet is in another company’s name and another person information keep coming through the number. I order a phone from air talk but it won’t let me get a new number. What to do?
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Please don’t transfer me out please
To avoid unintended service provider changes, kindly refrain from applying with other service providers. Once the service is transferred, we lack authorization to directly address the issue.
To maintain AirTalk as your exclusive provider, please contact the ACP Support Center at (877) 384-2575 or ACPSupport@usac.org. For assistance, please call us at +1 (855) 924-7825 or submit a ticket at https://airtalkwireless.com/contact. We are here to help!
Please do not transfer me out
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
How do I activate my esim on my current phone
If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I need to change my number that I used to verify my air talk wireless account
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I need a tablet
Please log in to your account by accessing the link: https://airtalkwireless.com/account, click on Shop and choose the Tablet option, the system will show you the existing customer price then you can choose the tablet/ iPad that you would like to purchase. (The system will show you this option if you’re eligible).
I do not want to transfer out of airtalk wireless
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I need help I want to stay with airtalkwireless please I do not want to transfer to another provider thank u
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I want to stay on air talk wireless so don’t transfer me off
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Please do not transfer me out, I love air talk, wireless
Thank you for choosing AirTalk Wireless. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
I dnt want to transfer my service I want.to stay with airtalk wireless
Thank you for being an AirTalk Wireless customer. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Do not transfer my line please Its my main phone soure
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I sing up for a free phone will I get it ???,
If your selected plan is approved, you will receive the device. You can check the status of your application at https://apply.airtalkwireless.com/enroll/check-status. Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof documentation needs to be reconfirmed.
Please don’t transfer me out
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I do not want to transfer out I want to keep service with your company thank you
To avoid unintended service provider changes, kindly refrain from applying with other service providers. Once the service is transferred, we lack authorization to directly address the issue.
To maintain AirTalk as your exclusive provider, please contact the ACP Support Center at (877) 384-2575 or ACPSupport@usac.org. For assistance, please call us at +1 (855) 924-7825 or submit a ticket at https://airtalkwireless.com/contact. We are here to help!
I don’t Want To Transfer Out In keeping AirTalk phone service please!!!!!!
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I want to have the same carrier
Thank you for reaching out. We use T-Mobile and AT&T towers. We will provide you with the most suitable carrier in your area. However, we cannot guarantee that you will get the carrier as you wish. You can use the link to check if you qualify and apply today! https://airtalkwireless.com/apply
I don’t want to transfer.i love airtalk.and I am not switching.
Thank you for choosing us! To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you!
I didn’t not switch over to anyone else
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
How do I get a replacement SIM card it impossible it because it says my Imie # 35491095506422 is not recognized on the air talk wireless website but when I call the acp # @1-855-439-7825 and it says it is still connected tthrough airtalk wireless.please help me receive a new SIM card for cortney noe # (623) 439-0541
We are sorry to hear you’re experiencing these issues. Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
its imposible to find out your forgoten username on here lease help
Your username corresponds to the enrollment ID received upon completing your application. If encountering a “Customer not found” error, kindly verify your username, ensuring it matches the provided one.
For incorrect password issues, please use the “forgot password” option to reset it. Log into your account at https://airtalkwireless.com/account for access and assistance. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Please don’t transfer please don’t transfer me out
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I did not Transfer out my service it wasn’t me I don’t know what’s going on
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
Please don’t transfer me out. Also I still have not received my phone. What do I do ?
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I’m with air voice but want to stay with airtalk and keep my lifeline and acp benefits how do I upgrade my current phone to work with your current 5 G P1LAN..DO I NEED TO REENTER MY APN INFO
Please send us a message at https://direct.lc.chat/10969352/ or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further! Thank you and hope you have a nice day!
Sty with Air talk
Thank you for being an AirTalk Wireless customer! We are so glad to hear that you are enjoying your FREE device and FREE service and we hope you will continue to share our company’s information with your family and friends!
Hi my is Thea Ordunez, can you please don’t transfer my number out cause I like your service and phones.
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!
I want to stay with air talk wireless
To find out where your benefits transfer to and keep AirTalk as your sole provider, we suggest contacting the ACP Support Center at (877) 384-2575 or via email at ACPSupport@usac.org. The support center is available seven days a week, from 9:00 a.m. to 9:00 p.m. ET, and is equipped to assist you in resolving this matter promptly. If you need any assistance, please give us a call at +1 (855) 924-7825 or submit a ticket with us online at https://airtalkwireless.com/contact and we will gladly assist you further!