AirTalk Wireless proudly provides eligible customers with the opportunity to stay connected with who and what matters most through our Lifeline and ACP plans. To get started, simply visit airtalkwireless.com. Before you begin, here are some frequently asked questions that customers just like you have found helpful!
About AirTalk Wireless and Our Services
AirTalk Wireless is a government assistance Lifeline and ACP service provider offering qualifying individuals the opportunity to stay connected in their everyday lives.
Our objective is to deliver outstanding customer service on one of America’s largest 5G/4G networks, an easy application procedure, and top-quality phone brands that people know and love. AirTalk also goes above and beyond by providing no monthly bills, no credit checks, no activation fees, and no contracts to customers. Plus, AirTalk offers FREE shipping on all orders.
Frequently Asked Questions on AirTalk Wireless
How Can I Apply for the Lifeline or ACP with AirTalk Wireless?
You can easily apply for the ACP and Lifeline programs directly on the AirTalk Wireless website by following these 5 simple steps:
- Visit www.airtalkwireless.com and enter your personal information.
- Enter your household information.
- Confirm your eligibility.
- Choose your free phone.
- Confirm your order.
For detailed steps on the application process, follow this helpful, how-to guide by clicking HERE.
How Long Will It Take to Receive Approval?
Applications are typically approved within 20 to 30 minutes. Some applications, however, will have to wait 3-4 days or more to be approved because your proof documentation needs to be double-checked. When your application has been approved, you will receive an email confirmation and a tracking number for your order. At AirTalk, we also understand that our customers are excited to receive their FREE smartphone and monthly service. That is why you can always check the status of your application online by clicking HERE.
When Will I Receive My Free Phone and Service After Successfully Signing Up?
Once approved, your package, which includes your free 4G/5G smartphone, a charger, a SIM card, and an AirTalk user guide, will be shipped to you absolutely free within 7-10 business days.
Is It Safe to Provide My Social Security Number?
AirTalk Wireless is a government assistance lifeline service provider, so we require your SSN to verify your eligibility. You will also be required to provide proof of your qualifying benefit program or verify your income if you are applying by income. All your information will be strictly confidential as privacy is our #1 priority.
What State Do You Offer Service?
AirTalk Wireless offers service nationwide, and to see if you qualify, simply click HERE.
Where Is My Tracking Number?
Once your application is approved, please give us 7–10 business days to process your order. Once your order has shipped, you’ll receive an email and an SMS with your tracking number so that you can easily follow along with your order’s arrival. We also encourage you to check your inbox and spam folder so you don’t accidentally miss seeing our message!.
Can I Switch to AirTalk?
Absolutely! If you are receiving service from other providers and want to switch to AirTalk Wireless to receive a Free 4G/5G Smartphone and free monthly services, simply visit www.airtalkwireless.com and sign up today. It’s really that simple.
125 Comments
I put in an application a couple weeks ago and I still haven’t heard anything can you please tell me what’s going on with my application thank you
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
I’m having a problem I sent my information you took money off my card lovennanorris. I’m not understanding why you haven’t accepted my information
Thank you for your feedback. For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
I have filled out the application to receive the bundle. the white Apple phn and an upgrade on the tablet APPLE MINI 3. This would cost me $35.00. I have gotten as far as to upload documents and everything gets erased. I need some assistance. I also need assistance in how to upload the documents. Please call me @ 2695486479 Jean Karmon. Thank YOU!
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
I ordered a phone through airtalk wireless. I was wondering if I could please receive a Iphone 7? I would really appreciate it. Please and Thank you!
Thank you for being an AirTalk Wireless customer! You can see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and go to “Shop”, scroll down and click on “Upgrade Phone!”.
Trying to get approved for government phone
Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly data, talk & text but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.
I’m very sick and need my phone asap please email me with the correct tracking number
We’re sorry to hear about your device. Please give us a call at 855-942-7825 and we’ll be happy to assist you further.
My employer keeps asking me when I will have a phone. I told them I was getting a phone 3 weeks ago. It has been a month since Airtalk Wireless gave me a shipping/tracking number but it showa no information because the package has not been scanned into the shipping office. I wrote the shipping company and they said they are still waiting for the shipment. Airtalk Wireless has said they are experiencing intermittent carrier issues. I would like a clear outlook on my phone service future, if your carrier is not working for you, then you should switch to another. That way everyone would be satisfied. 🙂
Thank you for your feedback. For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Hello my name is Jason I was wondering can you guys please send me a bigger phone this galaxy S8 is to small do y’all have a bigger galaxy phone like 6’5″ my hands is to big for this phone
Thank you for being an AirTalk Wireless customer! You can see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and go to “Shop”, scroll down and click on “Upgrade Phone!”.
I am sorry to bother y’all I tried to call 3 times it tells me it’s going to a customer clerk then it hangs up on me please help me with a bigger Galaxy phone at least 6′ or 6’5″ galaxy phone I don’t like iPhone’s I love Galaxy or it can be a android note phone if you have that
Thank you for being an AirTalk Wireless customer! You can see our great selection of devices available for purchase by logging into your account at https://airtalkwireless.com/account and go to “Shop”, scroll down and click on “Upgrade Phone!”.
did my info go though
Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly data, talk & text but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.
The application stalls after SS# tried a dozen times just does not respond~!
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Can you get just phone service? Because the application is for ACP & lifeline ONLY~! No option~!
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Did a get a phone
Thank you for your interest in AirTalk Wireless! We hope you will consider switching your Lifeline and ACP benefits to us where our customers not only receive FREE monthly data, talk & text but also a FREE smartphone. To sign-up online please visit us at https://airtalkwireless.com/apply.
If I lost my phone and my account from airtalk wireless is cancelled or stopped, how long till I can get it again?
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
if I switch to airtalk wireless will my other phone stay active until I receive the phone from airtalk wireless
Hello,
Your other Lifeline/ACP line will be cut the moment your new application gets approved. Please understand this is a common term for every service provider since there’s only 1 active line allowed for the same household.